If the Indiana BMV does not show your Indiana Driver Safety Program completion after 10 business days, confirm your course is complete and contact Driving Logic for help. Provide your completion date, account email, and details about your BMV record.
If you have completed the Indiana Driver Safety Program but your record is not updated with the Indiana Bureau of Motor Vehicles (BMV), you may need to take a few steps to resolve the issue. Processing times and reporting requirements can affect when your completion appears on your driving record.
Confirm That 10 Business Days Have Passed
After you finish the Indiana Driver Safety Program with Driving Logic, your completion is reported to the Indiana Bureau of Motor Vehicles (BMV) within 24 hours. The BMV usually updates your record within 7 to 10 business days. Business days do not include weekends or public holidays. If you completed the course near a weekend or holiday, wait extra time before checking your record again.
Check That Your Course Is Fully Complete
Your completion is only reported to the BMV after you finish 100% of the course, including the in-course survey. Log in to your account at drivinglogic.com and make sure your course status is complete and your certificate is available under My Certificates. If your certificate is missing, your course may not be fully complete.
Verify You Are Checking Your Official Indiana BMV Record
Always check your official Indiana driving record through the Indiana BMV. Third-party record services may not show recent updates. Visit the Indiana BMV’s driver safety program page to access your record and review your status.
Contact Driving Logic for Help
If 10 business days have passed, your course shows as complete, and your BMV record is still not updated, contact Driving Logic for assistance. Include the date you completed the course, the email address on your Driving Logic account, and a description of what your BMV record currently shows. This information helps resolve your issue quickly.
What If You Have a Deadline Approaching?
If your 90-day BMV deadline is near and your record is not updated, contact Driving Logic immediately. As long as you completed the Indiana Driver Safety Program before your deadline, you have met the requirement even if the update is still processing.
Quick Facts
| Detail | Information |
|---|---|
| Normal BMV processing time | 7 to 10 business days |
| First step if record not updated | Confirm 10 business days have passed |
| Confirm course completion | Log in and check My Certificates at drivinglogic.com |
| Where to check your official record | in.gov/bmv |
| Still not updated after 10 days | Let Driving Logic know and they can help |
Frequently Asked Questions
How do I check my Indiana driving record?
Visit in.gov/bmv and request a copy of your driving record. Wait 7 to 10 business days after course completion before checking for updates.
What should I do if my Indiana Driver Safety Program completion is not showing up after several months?
Contact Driving Logic with your course completion date, account email, and a description of your current driving record. They can help resolve the issue.
Can Driving Logic confirm my Indiana Driver Safety Program completion was sent to the BMV?
Driving Logic keeps records of all completions submitted to the Indiana BMV. They can confirm if your completion was reported.
What should I do if the BMV did not receive my Indiana Driver Safety Program completion?
Contact Driving Logic for help. They can confirm the submission and provide documentation to help resolve the issue with the BMV.
What should I do if my BMV deadline is close and my record is not updated?
Contact Driving Logic right away. If you completed the course before your deadline, you have met the requirement even if the update is still processing.