You can get a full refund for your Driving Logic course if you request it within 30 days of purchase and your completion certificate has not been issued.
Driving Logic understands that sometimes plans change or mistakes happen during enrollment. If you need to request a refund for your Driving Logic course, there are specific eligibility requirements and steps to follow. This article explains the refund policy and how to start the process.
Refund Eligibility for Driving Logic Courses
To qualify for a refund, you must request it within 30 days of your purchase date. Your completion certificate must not have been issued. Once the certificate is issued, refunds are not available, regardless of course progress or reason for withdrawal.
How to Request a Refund
To request a refund, contact Driving Logic support. Include the email address you used at checkout, the course you enrolled in, and your reason for the request. Refunds are processed within 30 days after your request is submitted. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
When Refunds Are Not Available
You are not eligible for a refund if your completion certificate has already been issued or if more than 30 days have passed since your purchase. Refunds are also not available for students who miss court deadlines or whose court does not accept the online course after certificate issuance.
Special Information for Court-Ordered Students
If you enrolled in a Driving Logic course to meet a court order and your court does not accept the online course, contact Driving Logic support immediately. If your certificate has not been issued and you are within the 30-day window, a refund may be possible. Always confirm court acceptance before enrolling.
Quick Facts
| Detail | Information |
|---|---|
| Refund window | Within 30 days of purchase |
| Refund amount | Full course price |
| Eligible if certificate issued | No |
| How to request | Contact Driving Logic support |
| Processing time | Within 30 days of request |
Frequently Asked Questions
What if I enrolled in the wrong Driving Logic course?
Contact Driving Logic support as soon as possible. If you have not completed the course and your certificate has not been issued, support can help cancel your order and enroll you in the correct course.
Can I get a partial refund for Driving Logic if I finished some lessons?
Refunds are based on whether your completion certificate has been issued. If you are within 30 days of purchase and have not received your certificate, contact support to discuss your situation.
What happens if my Driving Logic deadline has passed?
Refunds are not available after 30 days from your purchase date, even if you missed a court deadline. Contact Driving Logic support for questions about your specific situation.
How long does it take to receive my refund?
Refunds are usually processed within 5 to 10 business days after approval. The exact timing depends on your payment method and your financial institution.