If your Florida Basic Driver Improvement Course completion does not appear on your Florida Department of Highway Safety and Motor Vehicles (FLHSMV) record after 1 business day, confirm your course is complete and contact your provider for help.
The Florida Basic Driver Improvement Course helps you meet court or FLHSMV requirements after a traffic violation. Sometimes, your completion may not appear on your official driving record right away. If you notice a delay, there are steps you can take to resolve the issue and avoid missing important deadlines.
Confirm 1 Business Day Has Passed
Driving Logic submits your Florida Basic Driver Improvement Course completion to the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) within 1 business day after you pass the final exam. Business days do not include weekends or public holidays. If you finished the course just before a weekend or holiday, allow extra time before checking your record.
Verify Your Course Completion
Your completion is reported only after you pass the final exam with a score of 80% or higher. Log in to your Driving Logic account and check if you received the completion certificate email. If you have the certificate email, your course is complete and your information has been submitted to the FLHSMV.
Check Your Official Florida Driving Record
Always verify your completion status on your official Florida driving record at the Florida Department of Highway Safety and Motor Vehicles. Third-party services may not display the most recent updates, so use the official FLHSMV website for accurate information.
Contact Your Provider for Help
If your record is still not updated after 1 business day and you have confirmed your course completion, contact Driving Logic. Provide the date you passed the final exam, your account email address, and describe what your FLHSMV record currently shows. This information helps resolve the issue quickly.
If You Have a Court Deadline
If your court deadline is approaching, notify your provider immediately. Your completion date is what matters for court requirements, not the date the FLHSMV updates your record. Your provider can supply documentation of your completion date if needed.
Quick Facts
| Detail | Information |
|---|---|
| Normal wait time | 1 business day after passing the exam |
| First step if record not updated | Confirm 1 business day has passed |
| Confirm course complete | Check for certificate email |
| Where to check your official record | flhsmv.gov |
| Still not updated after 1 business day | Let your provider know for help |
Frequently Asked Questions
Could the update have been applied to the wrong record?
If your enrollment information does not match your FLHSMV record exactly, the update may not be applied correctly. Contact your provider so they can investigate and help correct the issue.
What if the FLHSMV never received my Florida Basic Driver Improvement Course completion?
Contact your provider for confirmation of the submission. They can provide documentation and work with you to resolve the issue with the FLHSMV.
Why is my Florida Basic Driver Improvement Course completion not showing on my record after several weeks?
Notify your provider with your completion date, account email, and details about your current Florida driving record. They can help resolve the issue and ensure your record is updated.