If your Driving Logic course is not loading, the issue is usually related to your browser, internet connection, or device and can often be fixed by refreshing the page or clearing your browser cache.
Technical issues can prevent your Driving Logic course from loading properly. Most problems are caused by browser settings, internet connectivity, or device compatibility. Follow the steps below to resolve the most common loading issues and continue your course.
Refresh the Page and Check Your Internet Connection
Start by refreshing your browser page or pressing F5 on your keyboard. Make sure your device is connected to the internet by opening another website. If other websites do not load, address your internet connection before troubleshooting the course.
Clear Your Browser Cache
A corrupted or outdated browser cache can prevent the Driving Logic course from loading. Clear your cache using the following steps:
- Chrome: Three-dot menu → More Tools → Clear Browsing Data → Cached Images and Files → Clear Data
- Safari: Safari menu → Clear History
- Firefox: Three-line menu → Settings → Privacy and Security → Clear Data
- Edge: Three-dot menu → Settings → Privacy → Choose what to clear → Cached Images and Files → Clear Now
After clearing your cache, close and reopen your browser, then log back in at drivinglogic.com. Your course progress is saved to your account and will not be lost.
Try a Different Browser or Device
If the course still does not load, open it in a different browser such as Chrome, Firefox, Safari, or Edge. Make sure your browser is up to date. If the problem continues, try accessing the course from another device. Your progress will remain saved to your account.
Disable Browser Extensions and Check Network Settings
Browser extensions like ad blockers or privacy tools can interfere with course content. Disable these extensions and reload the course. If you are using a VPN, firewall, or are on a corporate or school network, try switching to a home Wi-Fi connection or disabling the VPN, as network security settings can block course content.
Contact Driving Logic Support if Problems Continue
If you have tried all troubleshooting steps and the Driving Logic course still does not load, contact Driving Logic support. Provide details about your device, browser, what you see on screen, and any error messages to help resolve the issue quickly.
Quick Facts
| Detail | Information |
|---|---|
| Page will not load | Refresh the browser |
| Slow or incomplete loading | Check your internet connection |
| Course worked before but not now | Clear your browser cache |
| Problem on one browser only | Try a different browser |
| Problem on one device only | Try a different device |
| Content blocked or not appearing | Disable browser extensions |
| On a VPN or work network | Switch to home Wi-Fi or disable VPN |
Frequently Asked Questions
Will clearing my browser cache delete my Driving Logic progress?
No. Your progress is saved to your Driving Logic account on the server, not in your browser. Clearing your cache does not affect your saved progress.
Why does Driving Logic load on one device but not another?
This usually means there is a browser or device compatibility issue. Make sure the browser on the device is up to date. If the problem continues, use the device where the course loads correctly.
What should I do if Driving Logic freezes while loading?
Refresh your browser first. If it still freezes, clear your cache, close other tabs or applications, and try again. If the issue continues, switch to a different browser or device.
Does Driving Logic require a specific browser?
Driving Logic works on current versions of Chrome, Safari, Firefox, and Edge. Using an outdated browser may cause issues, so update your browser before contacting support.